Privacy Policy

Purpose

Craftor, represented by Craftor AB and wholly-owned subsidiaries, values your privacy. We want you, whether as an employee, supplier, or customer, to feel secure when providing us with your personal information.

The purpose of this policy is to inform you about how we process your personal data, its intended use, who has access to it, and how you can exercise your rights.

Background

We primarily process your personal data to fulfill our commitments. Our guiding principle is not to process more personal data than necessary for the purpose, always striving to use the least privacy-sensitive information.

We also need your personal data to provide you with excellent service in areas such as marketing, follow-ups, and information. Additionally, we may require your personal data to comply with laws and perform customer and market analyses.

You have the right to object to the use of your personal data for direct marketing. When collecting personal data for the first time, you will receive more information on this and how you can opt-out.

Guidelines

Types of Personal Data We Process

We only process personal data when we have a legal basis. We do not process personal data unless necessary to fulfill obligations under contracts and/or laws. Examples of personal data we process include:

• Contact information, such as name, phone number, email address
• Contract-related information

Why Do We Need/Process Your Personal Data?

• To fulfill contracts
• To inform about our environmental monitoring in our service areas

How Do We Access Your Personal Data?

• We collect your personal data in the following ways:
• Information you provide directly
• Information we obtain from public records
• Information we receive when you engage one of our employees
• Information we receive when you contact us, apply for employment, visit us, or otherwise get in touch

We Handle Your Personal Data in a Secure Way

We have procedures and methods to ensure the secure handling of your personal data. The principle is that only employees and other individuals within the organization who need the personal data to perform their tasks should have access to it.

Our IT systems prioritize your privacy and protect against intrusion, destruction, and other events that may pose a risk to your privacy.

When Do We Disclose Your Personal Data?

We only disclose your personal data to third parties when necessary to fulfill our obligations under contracts or laws. In cases where we disclose personal data to third parties, we establish special agreements such as data processing agreements and confidentiality agreements to ensure that personal data is treated appropriately.

We do not transfer personal data in other cases than those expressly stated here.

How Long Do We Retain Your Personal Data?

Craftor will retain your information as long as you are a customer of the company, and for an additional 36 months for the purposes mentioned above. After that period, it will be retained for various legal requirements, such as accounting laws. Once that time has passed, your personal data will be deleted.

Responsibility

Craftor is the data controller, meaning the company is responsible for how your personal data is processed and ensuring that your rights are safeguarded.

Data Protection Officer

A Data Protection Officer is appointed to protect the rights and privacy of the data subjects and to ensure that personal data is processed correctly within the group.

Correction and Transparency

Craftor aims for all information we process to be accurate, including the personal data we collect. If any information is found to be incorrect, correction will be made promptly. You have the right to access the information we have registered about you. If you want to access this information or have other questions regarding our processing of personal data, please contact us via the details provided at the bottom.
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Complaints

If you have any questions about this text or believe that we have somehow failed in handling your personal data, you can contact our Data Protection Officer via email or send the information in writing to our postal address, which you can find on our website.

Cookies

This website uses cookies—small text files stored on your computer to enhance your user experience. Generally, cookies are used to store your settings, shopping cart, and by third-party applications like Google Analytics for visitor statistics. Typically, these cookies make it more convenient for you to visit and, for example, choose a language on the website. However, you have the option to block cookies for this and other websites, but it usually contributes to a less favorable website experience. For more information, refer to the About Cookies page, which provides guidance for all modern browsers. About Cookies som ger vägledning för alla moderna webbläsare.