Craftor, in the form of Craftor AB and wholly owned subsidiaries, safeguards your integrity. We want you, as an employee, supplier or customer, to feel safe when you give us your personal information.

The purpose of the policy is to let you know how we process your personal data, what we use them for, who can access them and how you can exercise your rights.


We process your personal information in the first place to fulfill our obligations. Our starting point is not to process more personal information than is necessary for the purpose and we always strive to use the least privacy-sensitive information.

We also need your personal data to provide you with good service, for example in terms of marketing, follow-up and information. We may also need your personal information to comply with laws and to perform customer and market analyzes.

You have the right to deny that we use personal data for direct marketing purposes. When we collect personal information about you for the first time, you will get more information about this and how you can opt out.


Personal data we process

We only process personal data when we have legal grounds. We do not process personal data other than when they are needed to fulfill obligations under contract and / or law. Here are some examples of personal data we process:

  • Contact information, such as Name, telephone number, e-mail address
  • Contract-related information

Why we need / process your personal information?

  • To be able to fulfill agreements
  • In order to be able to inform about our external monitoring within our service areas

How do we access your personal information?

  • We collect your personal information as follows:
  • Information you provide us directly
  • Information we receive from public records
  • Information we receive when you hire one of our employees
  • Information we receive when you contact us, apply for employment with us, visit us or otherwise contact us

Your personal data is processed in a secure manner

We have routines and working methods for your personal data to be handled safely. The starting point is that only employees and other persons within the organization who need the personal data to perform their tasks should have access to them.

Our IT systems have your integrity in focus and protect against intrusion, destruction and other events that could pose a risk to your privacy.

When do we disclose your personal information?

We will only disclose your personal information to third parties if necessary to fulfill our obligations under contract or law. In cases where we disclose personal data to third parties, we establish special agreements such as personal data access agreements and confidentiality agreements that ensure that personal data is processed in a satisfactory manner.

We do not transfer personal data in cases other than those expressly stated here.

How long do we store your personal data?

Craftor will retain your information as long as you are a customer of the company, as well as for another 36 months for the above purposes. Then they will be saved for different legal requirements, such as the Accounting Act. Once that time has passed, your personal information will be deleted.


Craftor is responsible for personal data, which means that the company is responsible for how your personal data is processed and that your rights are used.

Data Protection Officer

The Data Protection Officer is appointed to safeguard the data subject’s rights and integrity and follows up so that personal data is processed correctly within the Group.

Correction and transparency

Craftor strives to ensure that all the information we process is accurate. This of course also applies to the personal data we collect. In the event of any information proving incorrect, correction will be made without delay. You are of course entitled to access the information we have registered about you. If you would like to access this information or have other questions regarding our processing of personal data, please contact us via
the information at the bottom.


If you have any questions regarding this text or feel that we have in any way failed in our handling of your personal data, you can contact our data protection officer via email or send the information in writing to our postal address which you find through our website.